I have sent them my driver’s license copy, utility bills, military id card. They leave no voicemail and continue calling from different numbers. None of her actions stopped the calls. This article was previously available as Credit Card Interest Rate Reduction Scams. They keep calling me at work harassing me and I have proof I paid. Appealing to Your Creditor If a late minimum payment is unavoidable, you might try calling your card issuer and explaining the situation before the due date. Another variation: A text “alert” from your bank or cellphone company that your … Credit Protection: 1-877-825-3242. Get a call from 8778253242? (1) They hold your payment for 5 business days even though they take it right out of your bank account trying to force people to pay that $9.95 for their instant payment. You have to take action. Their home page says they have reduced hours, but you will get a pre-recorded message either saying to try your call later, or they are closed, when you call during their reduced hours. 6801 South Cimarron Road Under the Fair Credit Billing Act, you have the right to dispute charges for any service you didn’t get or any transaction you didn’t authorize. Schedule payments and review account activity, balances, payment history, offers and more! Mine was a divorce that resulted in my filing bankruptcy. The law states that a company must have written consent to use an automatic dialer to send you telemarketing phone calls. In August 2016, Lemberg Law received a case on behalf of James Doe (names changed to protect client’s privacy) of Rochester, New York. I can’t just block one number because they will just call from a different number next time. You can complete the contact form on this page or you can call me directly at 770-775-0938. Have a question about your rights? Conveniently manage your credit card accounts with the Credit One Bank mobile app. I have now had to sell my mobile home which was recently paid off due to companies such as these people so that I pay my debts to those who will not wait or work with you and hold my head high. I am a bit late but intend to pay on my payday. I just want them to send me the documentation about the payments. I want Dressbarn to stop sending me ads on my cell phone (203-733-7807). 3604 Reviews. Credit One calls me 10+ times a day and has now started to call past 8 pm almost every night. This mobile banking app offered by Credit One is much like any other banking app. 877-825-3242 / 8778253242 1/2 Credit One Bank. In a time like this credit one should be helping not taking advantage of people. If you are harassed, it's 1-star! I honestly think they are purposely causing people to be late just so they can charge the late fees. Client Becky Doe was receiving up to ten calls a day from Credit One Bank when she contacted Lemberg Law for help. I highly recommend this law firm to anyone having an issue with pushy bill collectors harassing you”, “Was getting harassed by phone calls. I have been making payments to Credit One on a regular basis. They should just do their jobs and prove that that is old instead of selling it to multiple people and still coming after consumers. 2019 Writing Personal Injury Demand Letters to Settle Claims & Cases, 6 Ways to See Who is At-Fault With or Without a Ticket. I opened a Credit One Bank credit card due to an emergency. In the case of willful harassment, this compensation can be increased three times. Graduate of Loyola University New Orleans School of Law. Credit One Bank has poor customer service with their credit cards. I made my payments on time and now they’re claiming that they haven’t recieved my payment but my bank has proof that they have. Their website is designed to entice consumers to apply immediately for credit, with buttons to see if you prequalify prominently featured. Reviews 30. I have been with credit one since last year. Federal consumer protection laws are designed to protect consumers from unethical business practices. If they keep calling after this, you may have a claim under the Telephone Consumer Protection Act. For example, the Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) regulate the way in which collection agencies can conduct business. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). Read more about the firm. I want to file a suit for harassment. I can only block the whole range of numbers (prefix,) but I’m afraid that will block legitimate callers. Use your Credit One Bank credit card for purchases at thousands of participating merchants and automatically earn cash back rewards. Your account may be closed. For your security, you will need to sign in to your account at CreditOneBank.com by clicking the button above. Credit One Bank offers three credit cards, a Cash Back Rewards Visa, the Platinum Visa for Rebuilding Credit, and the Official NASCAR visa. Apparently these guys have sold off an old credit card to four companies. If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. The firm’s main office is located at 43 Danbury Road, Wilton, Connecticut. I am currently receiving phone calls from credit one at all hours of the day and night demanding I make payment on my account. Please rate topic. Do not assume that you are entitled to any compensation as a result of the consumer complaints you have. Have you asked Credit One to stop calling? According to the Federal Deposit Insurance Corporation records and based on the institution's charter type, Credit One Bank is classified as a commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC). Keeps calling me on a different # ... just got this # on Sat April 13, 2015. Since most creditors only use one credit bureau, you don’t need to lift the freeze on all three every time, just ask them which one they use, and lift the freeze on that one. Hang up, and dial the number on the back of your card. Ignoring your requests to not call you; not honoring the Do-Not-Call-Registry. Report unwanted calls to help identify who is calling. They were very professional and answered any questions I had and responded to my calls and emails. If it's a scam, they're likely to try to convince you to stay on the line. But now they are using their lawyers to come after me for the same debt that they sold off to other people. They are not a good place to deal with. Credit One Bank was founded in July 1984 and is based in Las Vegas, Nevada. Compensation for potential legal violations, and any results obtained, depends upon the specific factual and legal circumstances of each case. It is a nightmare dealing with customer service. Caller type: Unknown. Of the 143 customer reviews, 138 are negative. Calling and not identifying themselves or their purpose. I mail it in and when I dont I pay the 9.95 to the 800 number on my creditone charge card. You may be entitled to $500 – $1500 per phone call that you received from Credit One Bank if you received a pre-recorded call or hang-up since this is a violation of the Telphone Consumer Protection Act. Contact Credit One Bank Customer Service. My Credit One Bank credit card account was discharged, however, Credit One continually calls me, bills me, sends me threatening letters, and turns the account over to various collection agencies (who happen to be affiliated with Credit One Bank). One person said he made a payment with a credit card. Crediit one Harrasment when you are not even late with payments. I get email receipts and have called the number on the back of the card and the automated service said they received my payment. When I call the “spoof” numbers I get a representative that says it’s Credit One and from the sounds of it I’m reaching someone in South Asia (India) It seems I’m not able to talk to any US based representatives from the bank. Scammers can even override your caller ID and have your creditor's name show up. This website is attorney advertising: prior results do not guarantee a similar outcome. There is a section devoted to responding to mail offers, so this bank targets consumers who would not qualify for credit elsewhere. Let's chat. That way you can be approved without the bank having to extend you any new credit. What’s your phone number? 2 If you think there's a possibility that it's your real credit card issuer, ask if you can return their call. So now it is the 21st and I just now was able to finally sign in to my account at 2:55 am eastern standard time and this message was waiting on me. The balls in your court. If you’re certain that you’re ready to cancel your Credit One Bank card, call customer service at 877-825-3242. The tipoff: When banks freeze a card for suspicious activity, the cardholder usually has to initiate the call, King says. Please try again later”. This is not legal advice. As a result, entities can be fined up to $500 if case harassment is proved. 816-739-7509 (block of numbers that all start with 816-739-7.) 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