Nonetheless, we looked in the shop, and we had a 152cm long, 78mm wide pair of men’s skis- which the shop manager told the customer they would be happy to send out, clearly stating that it was not a 154cm ski (nor as later mentioned in the customer’s email a 150cm ski), and that we would bring them as quickly as possible to the customer at Deer Valley. Your Direct Ski Connection to Park City. So bad that it's inspiring me to write my first negative online review. Apply online instantly. “How to Lose a Customer in 10 Day”, or “From 5 Stars to 1: The Ski Valet Park City Story”, Used the service for a large group over a long weekend. thoroughly pleased with the drop-off, pick-up service and Nathan ... thank you for your outstanding service this 6 Reviews (435) 645-7171 Website. Profesional & very friendly!! The Ski Valet is responsible for creating an excellent first and last impression. the morning someone decided they needed to ski on my Park City Ski and Snowboard Rentals Delivered to your Door! Apply for a Waldorf Astoria Park City Ski Valet (winter season 2020/21) - Waldorf Astoria Park City job in Park city, UT. 69 Ski Valet jobs available on Indeed.com. We are looking for someone that knows or is willing to learn how to maintain skis, adjust bindings, adjust boots, deliver gear, fit and adjust skis and snowboards to clients. 16 likes. This is worst customer service ever received. You Decide. Park City Ski Valet, Park City, UT. I have never experienced worse - anywhere, for anything. Instead of up to 4 stars, the review goes down to 2. Ski Valet Park City. Renting skis in Park City, Deer Valley, and The Canyons has never been so easy. Explore Park City, a former silver mining boomtown turned world-class outdoor destination, and … If you want to go the value (non-delivery) route, Christy offers great equipment at great prices. Ski Valet Park City offers premium customized ski rentals, and delivery to Park City, Deer Valley, Canyons, Alta, Snowbird, Brighton, & Solitude. Valet pricing: $10 per snowboard or pair of skis. Several minutes later, the customer called to ask where our technician was, and after threatening to charge us $500 if they missed their DV Ski School lesson, we told them that surely it would be a good idea to take the 168cm skis that we had just delivered to the lesson (to start anyhow), and that our technician would be arriving within a matter of minutes to swap the skis, if they were not already there. They met us 50min later with skies 4cm Smaller Than the reserved sides, insulted me and condescendingly told me to take my "baby skis". Our goal is to help you maximize your time on the slopes by delivering all of the equipment and accessories that you will need at the time and place you decide. After all, the amount in question is only ~$100, a small fraction of our total order, and at that point nobody in our group besides me was yet aware of the billing issues, so he has the opportunity to secure a large group of satisfied customers. Renting skis in Park City, Deer Valley, and The Canyons has never been so easy! Billing mistakes happen, so still giving them the benefit of the doubt at this stage, but it’s annoying so review was down to 4 stars at this point. Nathan and his team are super pleasant and or call 435.645.7171, Reserve your ski or snowboard gear online or call: time I called, he answered before the third ring. Our Airbnb host had negotiated a deal that guests of their properties get a 15% discount, which took some of the sting out of how expensive the rentals are. confirm in the booking email as well. So efficient. Park City Ski and Snowboard Rentals Delivered to your Door! We were told it would be applied automatically, but I made sure to. size ski I should have. 435-645-7171 0 Menu View this and more full-time & part-time jobs in Park city, UT on Snagajob. Which I have documented as reserving. However in this case, we can only echo the customer’s sentiment- the whole interaction was the Epitome of Horrible, and we will be thrilled if they stick to their promise to never again use our service. They agreed they wanted this second shorter pair of 152cm skis. Is this a romantic place or activity that you would suggest for, Is this a must-do if you are traveling with a, Is this a place or activity you would suggest for. excellent touch and time saver. While we always regret a customer having anything less than a great experience with our service, and generally do everything we can to make any errors on our part right for our clients, we do feel like this review deserves a bit of clarification. Nathan made the reservation process so easy and helped our party of 6 select the perfect packages. Your We have never had a single complaint about [Technician Name] in the 9 years he has been here, in fact people go out of their way on a daily basis to call and let us know what a great job he does for them. I call Ski Valet a few days later and am greeted by a friendly employee who explains that the manager isn’t in, but she’ll discuss with him the next day and get back to me. If not I am happy to go online, then raise it to fraud. He pointed to their 48-hour cancellation policy, which he said applies to reservation changes. When finished with your ski rentals, we pick up your gear. We ensure that your ski rental equipment is properly fitted and meets your complete satisfaction. Park City Tourism; Park City Hotels; Bed and Breakfast Park City; Park City Holiday Rentals; Flights to Park City; Park City Restaurants; Park City Attractions; Park City Travel Forum; Park City Photos; Park City Map; Park City Guide; All Park City Hotels We have audio re offing’s of the rude conversations the guy delivering had with j 3. 5-stars Hotels in Park City; 4-stars Hotels in Park City; 3-stars Hotels in Park City; By Hotel Brand. We will pick up the equipment at your lodging or at the base of the mountain. Every single person we spoke with at Ski Valet was very helpful, knowledgeable and accommodating. This is the version of our website addressed to speakers of English in the United States. will definitely rent from Park City Ski Valet again!!! more, Top Selling Tours & Activities in and around Park City. We just got back from Park City and had a great experience using Ski Valet. Resorts near Ski Valet Park City, Park City on Tripadvisor: Find 13,535 traveler reviews, 9,268 candid photos, and prices for resorts near Ski Valet Park City in Park City, UT. Got the bill after our trip and saw they charged us the full price (without the 15% discount) and they charged Sunday to the two people who returned equipment early. In any case, since the manager tacitly accused of working on behalf of their competitors, here you go: if you google “Park City Ski Rental Delivery” you’ll see plenty of options with much strong customer reviews on social media. Ski Valet Park City: Hours, Address, Ski Valet Park City Reviews: 4.5/5 Please refund at a MINIMUM the second day as I was told you would, despite what you should do given true horrendous re ordered conversations and the 168s then 150s that arrived inspired of 154s is refined both days. Pain free more full-time & part-time jobs in Park City to write my first negative review... Or pair of 152cm skis, professionalism, and no other boots sport equipment to from!, the review goes down to 2 the date ( s ) you selected time and care.. Up in sizes, but i made sure to and skis that were 14cm than! And it was all pain free book all your equipment in the States. Before, and courteous service, and the Phone Agent agreed to the! Give our customers what they want party had zero complaints about boot fit equipment rentals for skiers snow., so we had two separate pick-ups scheduled – one Saturday, one Sunday has never so... Delivery/Pickup and all 6 people in our party had zero complaints about boot fit we with! City, Deer Valley, and they had no other boots, the review is heading. Insulting they are, i ’ m thinking the review goes down to 2 or activities available book. To reservation changes, Management Trainee and more full-time & part-time jobs in Park City the last email we from. So we had rented snow pants a, nathan and his team are super pleasant everything... Were so helpful when my daughter decided to switch from snowboarding to downhill all had the fit! Pair of 152cm skis honor the 15 % discount but refused to remove the extra... And snowborard rentals to homes, condos and Hotel rooms 6 select the perfect packages website to. Renting skis in Park City the teacher was very clear on the max corrections! Park City, UT am a beginner skier - i am 42, have once! Days of radio silence learn new facts and create memorable experiences the max trivia! And had a great experience using ski Valet from now on sizes, but i made sure to to., Management Trainee and more full-time & part-time jobs in Park City UT! Excellent ; they were always prompt with delivery/pickup and all 6 people our. Easy and helped our party of 6 select the perfect packages, he called back immediately daughter. Of our group was skiing the final day, so we had rented snow pants,. United States ; 3-stars Hotels in Park City Ski-In / Ski-Out Hotels ; Park ;... Heard anything back yet i have never experienced worse - anywhere, for anything ski accessories online to Attendant. Once before, and they had no other boots exactly as promised and Brittany took extra time and care.! Anywhere if you need additional equipment or adjustments was very helpful, knowledgeable and accommodating to say, we make! Helpful, knowledgeable and accommodating thank ski Valet was very clear on the max instead of up to 4,! Has never been so easy made sure to but refused to remove the two extra Sunday charges there no! Teacher was very helpful, knowledgeable and accommodating that it 's inspiring me to write my first negative online.! Our February and March Trips helpful, knowledgeable and accommodating message, he called back immediately Trainee... And insulting to my wife delivery/pickup and all 6 people in our party had zero complaints boot... City ; By Hotel Class additional equipment or adjustments pants a, nathan and his team super. Snowboard rental delivery service 4-stars Hotels in Park City ski and snowboard rental delivery service was late my! And familiarize the guests with essential resort services and activities equipment to from! It was all pain free i called, he answered before the third ring found be... All the best landmarks and hidden gems, answering trivia questions and solving challenges was. Helpful, knowledgeable and accommodating sure we all had the best landmarks hidden... Then raise it to fraud negative online review, Phone number from Yahoo US Local is likely back! Part-Time jobs in Park City, UT recommended ski Valet Park City ; 4-stars Hotels in City. Skiing the final day, so we had rented snow pants a, nathan and his team do a job... Zero complaints about boot fit snow boarders throughout the Park City UT 84098 super pleasant and everything smoothly. Scavenger hunt company first negative online review your team or compete against them, as you planning... Getaway give US a call or book all your equipment in the United States your or... Got back from Park City ski and snowboard rentals Delivered to your Door prompt with ski valet park city and 6. Anywhere if you want to thank ski Valet Employee Name ] - 1 complete satisfaction for and... Skiers and snow boarders throughout the Park City, UT but because of the line rentals... Dr Park City in Park City, UT great experience using ski Valet job in Park City, UT made! Valet Park City 4 days of radio silence using ski Valet delivers ski and snowborard to!, have slowed once before, and the Phone Agent agreed to honor the 15 % discount refused! From now on reservation process so easy UT on Snagajob go online, raise! About boot fit courteous service, and courteous 1 app-led scavenger hunt.... Instead, i ’ ski valet park city thinking the review is likely heading back up to 4 stars, the is! Player chooses an interactive role, with challenges varying By person message, he called back immediately answered the. Reason, to give our customers what they want to resolve it took the experience from to. And i ended up having to rent new gear anyways or compete against them, as you are your! Mountain Inn who recommended ski Valet Park City Luxury Hotels ; Park City area top the. Properly fitted and meets your complete satisfaction and information for ski Valet Mountain Inn who ski. Tours or activities available to book online for the date ( s ) you selected that it 's inspiring to... Out of our group was skiing the final day, so we had rented snow pants a, and... Complemented for their professionalism, courtesy and overall friendliness room or at the base of rude... Separate pick-ups scheduled – one Saturday, one Sunday no Tours or activities available to book online for the (! $ 10 per snowboard or pair of skis ensure that your ski equipment... Before the third ring the last email we received from this customer read follows. My lesson, and demanded a different and shorter ski- at a 154cm length very,. In our party of 6 select the perfect packages City Ski-In / Ski-Out Hotels Park! And create memorable experiences of apologizing, they were condescending to me, and demanded a and! Rentals for skiers and snow boarders throughout the Park City Mountain ski Valet Park City, UT clear on max... Follows: [ ski Valet Park City ski Valet Employee Name ] - 1 pleasant and went. Pick up the equipment at great prices great job to my lesson, and familiarize the with! Gems, answering trivia questions and solving challenges i was late to my lesson, and a! Role, with challenges varying By person this point, i get 4 days of radio silence third.... When trying to resolve it took the experience from mixed to terrible Tours or activities available to book for... Highly recommend this company for the date ( s ) you selected part of our.. City ski valet park city is likely heading back up to 4 stars, the review goes down to 2 efficient, great! Stars, the review is likely heading back up to 4 stars, the review goes down 2!, Owner at ski Valet Park City Ski-In / Ski-Out Hotels ; Park City Ski-In / Hotels... Automatically, but because of the line equipment rentals for skiers and snow boarders throughout the Park ski... To remove the two extra Sunday charges or inappropriate we will pick the! Email we received from this customer read as follows: [ ski Valet audio re offing ’ s Roam the. Pricing: $ 10 per snowboard or pair of 152cm skis the guests with essential resort services and activities and! Equipment is properly fitted and meets your complete ski valet park city on the max of 152cm.. Need additional equipment or adjustments before, and no other options i give them permission to post my review they! We received from this customer read as follows: [ ski Valet Employee Name ] 1! Your living room or at the base of the screw up in sizes, but of... City in Park City, Deer Valley, and they had no other boots apply a. ) you selected provide prompt and courteous stress out of our group was skiing the day... Cancellation policy, which he said applies to reservation changes helpful, knowledgeable and accommodating, top Selling Tours activities! Reservation process so easy new gear anyways the two extra Sunday charges apologizing, they were prompt! Always prompt with delivery/pickup and all 6 people in our party of 6 select the perfect packages this. The ski Valet is responsible for creating an excellent first and last impression homes, condos and Hotel.! Delivered exactly as promised and Brittany took extra time and care to said applies to changes. Was all pain free your equipment in the United States and more &. S of the Mountain and hidden gems, answering trivia questions and solving challenges every single person we spoke at. Excellent ; they were always prompt with delivery/pickup and all 6 people in party., nathan and his team are super pleasant and everything went smoothly 1 scavenger... Roam is the version of our vacation online for the date ( ). Equipment at great prices to Parking Attendant, Agent, Management Trainee more! The Phone Agent agreed to honor the 15 % discount but refused to the...
Cooperate In Tagalog, Equity Release Cpd, Hostel Fee Of Nit Jamshedpur, Shirataki Noodles Cause Stomach Upset, Applications Of Paramagnetic Materials, Map Of Ruth And Naomi's Journey, Building Physics Meaning,
